Top Ten E-Business Trends for the 21st Century

The Top Ten E-Business Trends for the 21st Century

  1. E-business will become a critical competitive strategy that will revolutionize the global economy.
  2. Companies will learn to manage customers’ relationships by virtually serving their needs “24 × 7”-24 hours a day, 7 days a week.
  3. E-business that enables customers to personalize and customize products or services will flourish.
  4. Using the Net to find new customers and to better target customer preferences will be a standard practice.
  5. Producing, marketing, and distributing products or services online will be a cost-effective strategy for business.
  6. Learning to develop and serve online communities with niche interests will be essential to building customer loyalty.
  7. E-business models that provide greater choice for customers will change the traditional economics of supply and demand.
  8. Ready access to the Net from multiple gateways-cable TV, satellite, wireless telephones, and other devices-will greatly expand e-business opportunities.
  9. Highly efficient e-business virtual supply chains will intimately link manufacturers and producers directly to customers.
  10. E-business will reach over one billion people and generate more than $2 trillion in revenues worldwide by 2005.